Terms & Conditions

Effective Date: 22nd March, 2025.

1. Introduction

Welcome to Paenote. These Terms and Conditions govern your use of our banking and payment platform. By accessing or using Paynote, you agree to comply with these terms.

2. Eligibility

To use Paenote, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.
  • Provide accurate and complete account registration details.
  • Use Paenote for lawful business transactions only.

3. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts for suspicious activity.

4. Services Offered

Paenote provides business banking services, including:

  • Local and cross-border payments.
  • Multi-currency account management.
  • API-based financial integrations.
  • Identity verification (KYB) and compliance services.

5. KYC & Compliance

  • By using Paenote, you consent to providing KYC information for identity verification.
  • We may share KYC data with third-party verification providers and regulatory authorities to comply with legal obligations.
  • Failure to provide accurate KYC information may result in service suspension.

6. Fees & Transactions

  • Transaction fees and service charges will be clearly outlined before processing payments.
  • Paenote reserves the right to adjust fees with prior notice.
  • You are responsible for any applicable taxes related to your transactions.

7. Prohibited Activities

You agree not to use Paynote for:

  • Money laundering, fraud, or other illegal activities.
  • Processing transactions involving restricted goods or services.
  • Violating any applicable laws or regulations.

8. Liability & Disclaimers

  • Paenote is provided "as is" without warranties of any kind.
  • We are not liable for losses due to system downtimes, third-party failures, or unauthorized account access.
  • We are not responsible for errors caused by incorrect user-provided details.

9. Termination & Suspension

  • We may suspend or terminate your access to Paenote if you violate these terms.
  • You may close your account at any time by notifying our support team.

10. Privacy & Data Protection

  • Your use of Paenote is subject to our Privacy Policy.
  • We implement strict security measures to protect your data.
  • KYB data may be shared with third parties for verification and compliance.

11. Changes to These Terms

  • We may update these Terms and Conditions periodically.
  • Continued use of Paenote after updates constitutes acceptance of the revised terms.

12. Governing Law & Dispute Resolution

  • These terms are governed by the laws of [Insert Jurisdiction].
  • Disputes will be resolved through arbitration or the appropriate legal channels.

13. Contact Information

For questions or concerns regarding these Terms and Conditions, contact us at: Paenote

Email: [email protected]